"Soft skills" is simply a term relating to a collection of personality traits, positive attributes, social graces,
communication abilities and competencies that enhance an employee's relationship and performance on the job that lead to a "Total Fit". When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations. Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects.
Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable. It describes the skills which characterize relationships with other people, or which are about how you approach life and work. In today’s dynamic environment where in technology, ideas and events converge rapidly, creating challenges and opportunities it’s required for employees to constantly learn new skills. These skills develop creative solutions, and remain flexible while ideating or communicating.